Shipping Policy
We aim to get your order to you quickly. Please take a moment to review our shipping policy.
ORDER PROCESSING
When you submit your order, we begin packing and preparing it for shipment. Please allow up to 48 hours to prepare your order. We provide you with a tracking number so you can track the shipping status.
SHIPPING TIME
We offer the following shipping methods.
Economy: 5 - 7 days
Standard: 3 - 5 days
Express: 2 - 3 days
For personalized apparel and accessories from the Carry the Memory® series, please allow 3 days for order processing and up to 5 days for shipping.
Shipping time outside the contiguous U.S. is 7-14 business days (including Hawaii and Alaska).
For U.S. holiday shipping, order processing can take 5 - 7 days. Shipping can take up to 5 to 7 days.
WHERE DOES BERRY CAYE® DELIVER?
We deliver to residential addresses in North America, Hawaii, and Alaska. We are unable to deliver to P.O. Box addresses.
Free Shipping
Yes, we offer free shipping for orders over $50.
Canceling Your Order Before Shipping
Contact us at care@berrycaye.com within 1 hour of your purchase to cancel your order.
If your order ships before you can cancel it, contact us at care@berrycaye.com. We will provide you with a shipping label so you can return the item and receive a refund.
