Shipping Policy

We aim to get your order to you quickly. Please take a moment to review our shipping policy. 

ORDER PROCESSING

When you submit your order, we begin packing and preparing it for shipment. Please allow up to 48 hours to prepare your order.  We provide you with a tracking number so you can track the shipping status. 

SHIPPING TIME

We offer the following shipping methods.

Economy: 5 - 7 days

Standard: 3 - 5 days

Express: 2 - 3 days

For personalized apparel and accessories from the Carry the Memory® series, please allow 3 days for order processing and up to 5 days for shipping. 

Shipping time outside the contiguous U.S. is 7-14 business days (including Hawaii and Alaska).

For U.S. holiday shipping, order processing can take 5 - 7 days. Shipping can take up to 5 to 7 days.

WHERE DOES BERRY CAYE® DELIVER?

We deliver to residential addresses in North America, Hawaii, and Alaska. We are unable to deliver to P.O. Box addresses.

Free Shipping

Yes, we offer free shipping for orders over $50.

Canceling Your Order Before Shipping

Contact us at care@berrycaye.com within 1 hour of your purchase to cancel your order.

If your order ships before you can cancel it, contact us at care@berrycaye.com. We will provide you with a shipping label so you can return the item and receive a refund.